Mackie Big Knob Studio Plus Monitor Controller

At Same Day Music, we know you want your gear fast, and shipped to you free of charge. That’s why we ship orders 7 days a week, with absolutely free ground shipping on every order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. Over 95% of orders arrive in 1-2 days! We pull it all off with our four warehouses located across the country, which we keep open late.

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We guarantee your complete satisfaction for 30 days after your order is delivered.

We allow you to return almost any product for any reason. When returning a product, you can request an identical replacement item, exchange the product for another product, or request a refund. When procedures are followed, there are no restocking fees. For Canadian and U.S. territories customers, please note that if you request an exchange, we require the original item to be received and processed in our warehouse before shipping a replacement.

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Contact our experienced customer support team.

Call 1-866-742-5736

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Available Hours (EST)
Mon-Fri: 8am-9pm
Sat: 9am-9pm
Sun: 9am-8pm

Credit Cards
We accept all major credit and debit cards including Visa, MasterCard, American Express, and Discover. 

Apple Pay
Customers on Apple Devices can use Apple Pay

PayPal
PayPal is accepted on orders under $10,000. Due to system limitations, we are unable to offer PayPal on items that are out of stock, and we are unable to facilitate exchanges for items purchased using PayPal. To exchange an item purchased using PayPal, simply return the original item to us, and we will issue your refund. You may then purchase the replacement item via a new order.

Affirm
We're accepted Affirm on specific items in our store. Items that can be purchased will Affirm will present Affirm messaging above the price of the item on the product page. 

When will I be charged for my order?
We only charge your card once items have shipped. If an item is on backorder, the charge for that item will not process until it has shipped. Note: An authorization hold may show up on card statements prior to an order being shipped. Please contact your card issuer for more information.